RETURN POLICY

If for any reason you are unsatisfied with your purchase, an exchange for store credit may be issued for full price items within 10 days of receiving the order.  Holiday returns must be received by Jan 7th.  

 

Clothing Returns //

In order for a clothing item to be returned, it must be unworn with the tag remaining and receipt in hand. Any items that have stains, tears or stretches in material will not be eligible for return. 

 

Other Returns //

If the item is damaged or altered in any way, it will not be accepted for return. ALL SALE ITEMS, FOOD + BEAUTY PRODUCTS ARE FINAL SALE.

Returns can be made at our store location:

407 11th Ave N  Nashville, TN 37203

 

Damaged Items in Shipping //

If your item(s) were shipped to you and arrived damaged, please send us a photo of the damaged item in the box and a description of the item. If accepted for return, we will ship another one to you free of charge.  

 

For questions about returns, please email us at hello@sercyandco.com. 

  

Thank you for supporting this small business!

 

With gratitude,

The Sercy Staff

 

 

 

 

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